Frequently Asked Questions

FAQ >> Firewall, Proxy & Caching Servers/Software

If your web server uses a firewall, proxy or caching server/software then this may interfere with the behaviour of your myRepono API.
 
If you do experience issues associated to a firewall, proxy or caching server/software then we would recommend white-listing requests from the myRepono system, this can usually be done by white-listing the myRepono system IP addresses via the relevant server/software configuration - for guidance doing so please refer to the relevant documentation for your server/software.
 
All incoming connections to your myRepono API and FTP account from the myRepono system will currently use the following IP address:
 

23.111.130.229

This IP address may be subject to change in the future in which case this FAQ article will be updated to include our current IP addresses.

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