Frequently Asked Questions

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• Free Restoration Data Transfer Balance
  

  Your 'Free Restoration Data Transfer Balance' is the amount of data you can restore free of charge. For example, your 'Free Res...

• Backups: Recover Deleted Backups
  

  Backups: Recover Deleted Backups When you delete a backup from your myRepono account or when a backup is automatically dele...

• Billing: Overview
  

  Billing: Overview The billing overview section provides a summary of your billing charges, reports, invoices and pricing,...

• Backups: Restore Backup
  

  The myRepono restoration system allows you to select individual files or complete backups to be restored to your website, this m...

• Affiliate Commissions & Payments
  

  When you refer a user who in-turn makes a top-up payment to their myRepono account, you receive 10% of their top-up payment. &n...

• Account: Remove
  

  Account: Remove Account The account remove section enables you to remove your myRepono account at any time.   To r...

• Account: Notifications
  

  Account: Notifications The account notifications section enables you to control what email notifications myRepono can sen...

• Overview
  

  Overview The 'Overview' section provides a summary of your myRepono account, including details of your domains, account...

• Do you offer monthly or unlimited service plans?
  

  We made the decision to use a top-up balance system as opposed to monthly payment plans to reduce our overheads and management c...

• How are payments processed and what security measures are in place?
  

  We accept credit and debit card payments using SagePay, a reputable UK-based payment processor. We also accept payments using P...