Frequently Asked Questions

General Questions

• Can I manage my backups for multiple websites with a single myRepono account?
• Changing Web Hosting Accounts
• Customer Support & Messaging Notes
• Definitions: API, PHP, FTP, mySQL and more.
• Do you offer monthly or unlimited service plans?
• Firewall, Proxy & Caching Servers/Software
• How are my FTP details secured?
• How are payments processed and what security measures are in place?
• Opening ZIP Files Generated by myRepono
• Understanding & estimating your backup costs [redirect]
• Understanding Backup Filesize Fluctuations
• Understanding file sizes (Bytes, KB, MB, GB, TB)
• Where are your servers located?
• Why are the Euro and British Pounds Sterling costs based on the US Dollar cost?
• Why should I worry about backing up my website?

API Questions

• API Configuration & Customisation (v1.0, 1.1, 1.2)
• API Configuration & Customisation (v1.3)
• API Configuration & Customisation (v1.4)
• API Configuration & Customisation (v1.5)
• API Configuration & Customisation (v1.6, 1.7)
• API Configuration & Customisation (v1.8, v1.9)
• API Extension: CURL Extension Emulation Library
• API Installation Errors and Trouble-Shooting
• API Requirements
• How are backups encrypted?
• How are backups transferred to the myRepono backup servers?
• How are mySQL database backups generated?
• How secure is the backup process?
• Is the backup process security suitable for credit card data?
• What are the backup filesize limitations of the myRepono API?

Usage Guide & Documentation

• Account: Email Address
• Account: Notifications
• Account: Password
• Account: Register Account Owner
• Account: Remove
• AJAX Loading Trouble-Shooting
• Backups
• Backups: Archive Backup
• Backups: Delete Backup
• Backups: Download Backup
• Backups: Download Combined Backup
• Backups: Recover Deleted Backups
• Backups: Restore Backup
• Backups: Restore Backup: Manual Restoration
• Backups: Restore Backup: Path Changes
• Backups: View Backup
• Backups: View Backup File Tree
• Billing: Invoices
• Billing: Overview
• Billing: Reports
• Connect Plugin
• Domains
• Domains: Add Domain
• Domains: API
• Domains: API: Configure FTP Backups
• Domains: Databases
• Domains: Delete
• Domains: Files
• Domains: Overview
• Domains: Settings
• Domains: Settings: Domain Profiles
• Failed Backup Errors and Trouble-Shooting
• Free Restoration Data Transfer Balance
• Getting Started Guide
• Overview

Affiliates & Referral Program

• Affiliate Commissions & Payments
• Can I re-sell the myRepono service to my customers?
• How are referrals tracked and how long are my referrals tracked for?

WordPress Backup Plugin

• WordPress Backup Plugin Installation Instructions
• WordPress Multisite/Network Backup