Frequently Asked Questions

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• Where are your servers located?
  

  myRepono's servers are currently located in ServInt's state-of-the-art facility in Reston, Virginia (VA), USA.   ServIn...

• How are backups transferred to the myRepono backup servers?
  

  When myRepono initiates a backup it connects to the API installed on your web site to generate the backup. The backup API will...

• API Configuration & Customisation (v1.6, 1.7)
  

  Note, most users do not need to read this article and customise the API. These settings are for advanced configur...

• API Configuration & Customisation (v1.5)
  

  Note, most users do not need to read this article and customise the API. These settings are for advanced configur...

• API Configuration & Customisation (v1.4)
  

  Note, most users do not need to read this article and customise the API. These settings are for advanced configur...

• Failed Backup Errors and Trouble-Shooting
  

  Each time a backup fails you will be sent a 'Failed Backup Notification' via email, unless you have disabled these via the 'Acco...

• Backups: Restore Backup
  

  The myRepono restoration system allows you to select individual files or complete backups to be restored to your website, this m...

• API Configuration & Customisation (v1.3)
  

  Note, most users do not need to read this article and customise the API. These settings are for advanced configur...

• Backups: Download Combined Backup
  

  Backups: Download Combined Backup The download combined backup section allows you to download all your backup packets in...

• Domains: Settings
  

  Domains: Settings To activate your backups and begin backing up your selected files simply update the 'Status' option to...

• API Configuration & Customisation (v1.0, 1.1, 1.2)
  

  Note, most users do not need to read this article and customise the API. These settings are for advanced configur...

• API Requirements
  

  The myRepono Backup API is designed to be compatible with as many servers as possible. The API is written in PHP and therefore...

• How are backups encrypted?
  

  The myRepono API offers support for two encryption methods, by default our own custom encryption algorithm is used for improved...