Frequently Asked Questions

FAQ >> Backups: Download Backup

Backups: Download Backup Packets

The download backup section allows you to view and download your backup packets. Each backup is split into multiple packets which can be downloaded separately, or combined into a single downloadable file using the 'Download Combined Backup' feature.
 
Once you have selected a backup packet to download your web browser will prompt you to save the file on your computer.
 
Backup filenames use the following format:
[type]-[backup_id]-[packet_id]-[session_key].[extension]
 
The [type] indicates the type of backup packet, this may be 'B' for backup (the default), 'S' for a non-compressed packet, and 'NS' for a non-encrypted and non-compressed file (a single file). The [extension] will be 'zip' indicating it is a compressed ZIP file, except if the [type] is 'S' or 'NS' in which case the file is not compressed in a ZIP file and the extension will match that of the original file.

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