We are very pleased to announce the addition of a new API debugging tool which helps users to identify the cause of API errors during the API installation process.
The API debugging tool is designed to identify a range of installation errors and includes specific instructions for resolving common errors such as '404 File Not Found' and '401 Authentication Required' responses.
Once the API is initially installed the API debugging tool can be used to test and identify issues with the your server/PHP configuration which may cause backups to fail. These tests include provoking the API to create and remove files to identify permission issues, going on to detecting compatibility with command-line tools such as 'csplit' and 'mysqldump'.
You can find the API debug tool via the 'Domains' -> 'API' section of your account, a 'Run Debug Tests' link will be shown whenever a failed API response is shown enabling users to quickly identify the cause of the error.
The API debug tool is compatible with API version 1.3 and above.
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